We are Hospitality Consultants specializing in quality assurance service  evaluations, which are sometimes referred to as “secret shopper” or “mystery  guest” reports. Travessa Hospitality has enjoyed over 20 years of success  with a prestigious list of luxury clients, ranging from intimate inns to  Five-Diamond spa resorts.

Our name means "Traveler" in Catalan Spanish.

 While most properties receive traditional scored checklist reports  through their corporate provider, our extremely detailed narrative reports, written in a  “you are there” first-person style, tell you the story of the entire stay in 25-30 pages, which can be read in about two hours. We can also provide a staff version, which is a valuable training tool. Our reports can stand alone or complement your corporate  services. We consult with the client to ensure that these reports  reflect your unique corporate culture and standards.